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Welcome to Typex Group.Typex Group have delivered leading IT solutions since 1978. Our aim is to help companies achieve unified communications, enabling employees to connect, communicate and collaborate with each other, suppliers and customers much more easily. We build our solutions using products only from major UC partners and deploy them using our years of experience in the IT market and our highly skilled and accredited services team. All of the solutions that we offer are designed to integrate together to form a complete unified communications environment.Typex Group head office is based in Newcastle upon Tyne.

LATEST NEWS

Dec 2011

**New** ShoreTel Integration with IBM Lotus

As ShoreTel & IBM Lotus partners, we are thrilled at the recent announcement of ShoreTel's forthcoming integration with IBM Lotus Sametime and the IBM Lotus Notes client. If you would like to be one of the first to see telephony features and controls in Lotus, please request a demonstration

here...

More News, Events and Blogs...

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PARTNERS

PROFILE

NEWS

EVENTS

BLOG

NEWS

2011

OCT 11

Winner of iPad 2 Competition!

Congratulations to James Price of Amitage Pets who recently responded to our IP Telephony marketing campaign and iPad 2 competition and won!

JULY 100 + 28 YEARS OF PARTNERSHIP IN THE IT INDUSTRY!IBM's Centennial on 16 June heralded a first in theIT industry. They are the only technology companywho have reached this fantastic milestone and areunderstandably proud of it.To help them celebrate, IBM UK identified a small number of business partners who have workedwith them since the inception of their businesspartner programme 28 years ago.One of those partners is Typex (UK) Ltd who, although they service customers throughout the UKand Europe, have kept their head office in Newcastle upon Tyne since they began in business 33 years ago. "Working with IBM for the last 28 years has been botha privilege and an education" said Deni Wilson, Managing Director of Typex. "Being one of their first Business Partners in the world meant that we were, ineffect, guinea pigs for the BP programme and we have watched it grow and evolve with market demands but have always found IBM to be an excellent partner and very fair".Typex themselves have evolved from sellingstand-alone IBM word processors to gaining a worldwide reputation for excellence in collaboration products. They have now added IP Telephony to theirskill set as it forms an integral part of a unified communications and collaboration strategy.John Taylor, Technical Director of Typex, had this to say. "UCC is a game changer. Between the Seventiesand the Naughties we could build a simple solution using purely IBM and Typex components and deliver itall in one go. Nowadays, nobody buys just a phone system. Their own iPhone has taught them that there are more options than dial tone. The 'Unified' in UCC means that what is now key is to design and gradually to build an architecture using elements from a rangeof suppliers and to tailor that design to meet the customer's business requirements - even as they change. Life is just trickier now. Luckily, IBM is still around to help us. Happy Birthday IBM!"Despite the recent recession, Typex are forecasting steady growth as their customers continue to be impressed by their business-led approach totechnology and to how it can add value to help them grow their business as well as enabling them to makecost savings.
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OCTOBER 10

New IBM UC & Social Software Accreditation

We have recently become one of the few UK IBM Business Partners accredited to sell IBM's Social Software and Unified Collaboration software solutions. Our sales and technical teams have demonstrated that they possess premium skills and knowledge to deliver the IBM products & services in this category and to add value. The software includes: Lotus Sametime, Quickr, Web Conferencing, Connections & more.

New Software Asset Management service for IBM Software Subscription.

We have launched a FREE service to assist IBM customers to review their IBM software inventory and ensure that they are not over-spending on unnecessary software licences, are still compliant and understand all of the free software and support they have access to. See our solutions page for more information about this offering.

SEPTEMBER 10

HP Become an IP Telephony Contender!

This is great news our prospects and customers as HP have now integrated 3Com's IP Telephony VCX solution into their portfolio. HP also are leaders in Networking and we are now accredited to deliver their large portfolio of network equipment. This means we can now design and implement an HP network optimised to run an HP IP Telephony system, and supported end-to-end by HP.

Avaya Acquire Nortel!

We can now offer a range of Avaya Unified Communications solutions due to this acquisition. This is good news for our IBM Power customers who wish to run an established IP Telephony solution aserver renowned for it's reliability, manageability, scalability and security. Talk to us about which IP Telephony solution would be best for your business.

OCTOBER

Typex Launches BlueBerry - a push email solution for Lotus Notes Users

We are pleased to announce that we now offer a push email solution to enable Lotus Notes users to receive their email on a wide range of mobile phone devices This exciting news means that companies no longer have to be tied into long terms contracts or be restricted to a limited range of handsets for their users - with BlueBerry realise a low cost, push email solution and use the phones you want - why not get Notes on your iPhone?Click for further solution details.

New Mobile Broadband & WiFi Bundle is now available!

Due to market demand, we have recently launched a new offering of Vodafone's Mobile broadband coupled with FREE AT&T WiFi, available at 140,000 WiFi hotspots throughout the world. This unique combination affords companies the convenience of fast, internet access on the move along with low data roaming costs using WiFi as an alternativeabroad.

Click for further solution details.

SEPTEMBER

Typex signs deal with Vodafone

We are pleased to announce that we have recently signed an agreement with Yes Telecom, a Vodafone owned company, and we are now able to source a range of Vodafone products for our business customers. Vodafone's offerings fit perfectly into our product portfolio so that we can offer our customers a complete Unified Communications solution.

Read more about our latest offerings....

AT&T Rapidly Expands Global WiFi Presence

During the course of the past year, AT&T has nearly doubled their number of WiFi hotspots from 77,000 to over 140,000. This is great news for our UK business customers who regularly travel abroad and dramatically reduce their internet costs by using WiFi, instead of expensive 3G or hotel WiFi.Read more about our latest WiFi plans...

AUGUST

Typex Delivers UC Solution into Kawasaki Motors

We recently completed the implementation of a Unified Communications solution at Kawasaki Motors Europe. Kawasaki's challenge was to replace their aging PBX telephone system with an IP Telephony solution that would provide them with productivity gains and customer service benefits while at the same time ensuring high availability and reduced costs. Brian Haselgrove, CIO of Kawasaki Motors made the following comment at the close of the project"Our new Unified Communications solution on Power Systems Typex implemented provides real productivity improvements leading to required cost savings and even more customer service benefits."Click here to read the full case study.

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EVENTS

12th May 2011

National iSystems User Group (NiSUG), IBM Warwick

Join us at NiSUG for what promises to be a great day focussing on getting more out of your IBM i system investment. If you are not already a NiSUG member, contact Trish Langdon at Typex Group on 0191 226 3776 as we can arrange to take you along FREE on this occasion. For more information and to view the full agenda, please download this PDF:

NiSUG Agenda.pdf

23-24th May 2011

UK Lotus User Group (UKLUG), Manchester Museum of Science & Industry

Come along and learn from the Lotus experts, learn about the latest Lotus developments and network with other users. Typex will be there too so do arrange to meet up with us if you plan to attend! For more information and to register for this event, please c lick here.

BLOG Feed

Read our technical director's blog for his latest news and views.

PARTNERS

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IBM Typex have been IBM Business Partners for over 25 years. We offer specialist consultancy, planning, implementation, training and project management in the following areas:- IBM IP Telephony Solutions- Power System Servers (also known as System i, AS/400)New Server ConfigurationSystem HealthchecksHardware & Software Maintenance- IBM Software & Support Subscriptions- Lotus Software:Lotus Notes & Domino: New software, Software Upgrades, License RenewalsSametime software: Instant Messaging, Presence, Conferencing, IP Telephony IntegrationTraveller: Push Email Connects: PC & Mobile Phone VPN solution

3COM We are HP (formerly 3Com) Business partners and specialise in the following products and solutions:- HP IP Telephony SolutionsIP Telephony System: Design, Implementation, Project Management, Training, SupportConferencing, Messaging, Call recording solutions- HP Network SolutionsNetwork Planning & DesignNetwork Readiness Assessment for IP TelephonyNetwork Equipment: Gateways, Routers, Switches etc

VODAFONE Our recent partnership with Vodafone means we can offer unique bundles of Vodafone and other supplier's products as well as consultancy on the best and most cost effective voice and data solutions for SMEs.- Mobile Broadband Solutions- Voice & Data Tariffs- Smartphones- AT&T WiFI Services

SHORETEL We are a ShoreTel partner and specialise in the following products and solutions:- ShoreTel IP TelephonyIP Telephony System: Design, Implementation, Project Management, Training, Support

GXS GXS is a leading global provider of B2B e-commerce solutions that simplify and enhance business process integration, synchronisation and collaboration among trading partners. As a GXS Business Partner, we can offer solutions to enable businesses to trade electronically via EDI with their customers and suppliers, namely:- EDI Software & Mailbox- VPN Connectivity- Trading Partner Interconnections

Page 5 We are an Avaya Connect partner (formerly Nortel) and specialise in the following products and solutions:- Avaya IP TelephonyIP Telephony System: Design, Implementation, Project Management, Training, Support

AWARDS

AccreditationsIBM Advanced Business Partner Common CUA Council Member Move2Lotus Solution Council Member BP IBM Netfinity Server Proven Program

Awards

Deloitte & Touche Fast 50 Award Winners: 2003, 2000 and 1999

Lotus Beacon Award Finalist 1998

Best Tools Utility Solutions

AS/400 All Star Award Winners 1997

SOLUTIONS
UC

IPT

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MOBILE

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NETWORKS

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IP TELEPHONYCOLLABORATION
MOBILE WORKINGNETWORKINGSUPPLY CHAIN
SINGLE SIGN-ON

UNIFIED COMMS

UNIFIED COMMUNICATIONS

All of our solutions are designed to fit perfectly into your company's Unified Communication (UC) strategy where multiple facets of business communications such as IP telephony, Email, Instant Messaging, Presence and Conferencing can be integrated into a single, unified user experience and accessed through multiple devices, all in real time. At Typex Group, we can help you to develop your company's UC strategy to integrate and streamline communications, reduce costs and unite your workforce.

IP TELEPHONY

Resources

IP Telephony is so much more than just Voice over IP. IP telephony is the next generation, introducing cutting edge business advantages that far outweigh traditional voice capabilities. An IP Telephony solution presents a compelling business case that not only promises to reduce costs, more importantly, it can help your business to grow and maintain a competitive edge by enabling your workforce to be highly responsive, flexible and more productive.IP Telephony can also help you attain a true unified communications environment allowing integration of business applications, teleconferencing, video conferencing, instant messaging and presence to enhance collaboration between customers, teams and suppliers.Your telephone system forms the backbone of your company - you can't function without it. For your IP Telephony system, wouldn't you demand the most reliable, secure, highly scalable, open standards based system from a global telephony supplier with thousands of installed systems worldwide? Look no further - we have joined forces with ShoreTel, HP and Avaya and can offer a range of IP Telephony solutions to suit your requirements.With our experience of IP Telephony, IT infrastructure, our networking background and the fact that we deployed several of these solutions for our customers and in our own organisation, we can prove that you too can afford to implement an IP Telephony system you can depend on now and in the future.

Kawasaki IPT Case Study.pdf

Get Started with IP Telephony

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ShoreTel's IP Telephony Solutions

HP's IP Telephony

Solutions

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Avaya's SCS IP Telephony

Solutions

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MOBILE & WIFI

MOBILE BROADBAND

WIFI

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Resources

Mobile Broadband Data Sheet.pdf

Working on the move is easier and cheaper than you might think. Whether you're away on business in the UK or abroad, working from home, or visiting a customer, with Vodafone's fastest ever Mobile Broadband you've got a high-speed connection wherever you are. Open company files, check your email and enjoy fast access to the internet. With fantastic coverage, mobile broadband solutions from Vodafone can connect with speeds of up to 7.2Mbps - perfect for business customers who want the freedom to take their work anywhere!It can be expensive to use mobile broadband abroad, therefore at Typex we are offering an exclusive deal to include FREE* AT&T Global WiFi access to each new 24-month Vodafone Mobile Broadband subscription. Talk to Typex today for more details about this unique offer.* Subject to 10 hours per month fair usage policy.

Now available with FREE WiFi

WIFI

WIFI SERVICE

Resources

AT&Ts WiFi service offers worldwide, fast and low cost internet connectivity for travelling business users who require access to their emails, corporate network or the internet when away from the office. WiFi Hotspots Where You AreAT&T own and have forged alliances to offer 140,000+ WiFi hotspots throughout the world, providing fast, broadband speed internet access in entire city centres, airports, hotels, train stations, convention centres, malls, marinas, caf?s and many other convenient locations, and are continuing to expand their presence.Simple To UseAT&Ts NetClient software is a simple WiFi connection enabler that authenticates travelling users to access AT&T WiFi hotspots easily and securely. AT&Ts intuitive software searches for WiFi hotspots in range and also provides an up-to-date directory enabling users to easily search for nearby AT&T or even free hotspots in range. Simply download AT&T's NetClient software here before you travel and enjoy low-cost internet access.Plan To SaveTypex exclusively offer a range of flat-rate WiFi price plans that allows companies to control and save costs when providing employees with this mobile data solution. AT&T WiFi BrochurePlease download our brochure for the latest range of price plans and also for competitive information against other mobile data offerings such as 3G and pay as you go alternatives.

AT&T WiFi Service.pdf

Download Brochure

CONFERENCING

PUSH EMAIL

CONFERENCING

INSTANT MESSAGING

RealTime Collaboration

REALTIME COLLABORATION SOLUTIONS

Realtime collaboration solutions help dispersed teams work better and more productively by enabling them to stay connected to other employees, customers and business partners - anytime, anywhere. Users can gain instant access to a variety of communications including instant messaging, voice chat, telephony, video and audio conferencing. We can help your company to :- Incease sales through better, more efficient communications with customers- Enable more effective organisational communications- Reduce costs in the following ways:Use instant Messaging instead of making telephone callsVideo & Audio conferencing for online meetings and web conferences - reduces travel costs, 3rd party conference licence costs and enhances workforce productivityCalls costs though IP Telephony

Push Email

PUSH EMAIL

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Equip your mobile workforce with their Lotus email and pull away from other vendors that lock you in to expensive server and client software, long-term contracts and their own proprietary mobile devices. With BlueBerry, a push email solution available exclusively from Typex Group, realise low-cost and secure mobile phone access to email, calendar, contacts, to-do lists and instant messaging on the mobile phone you want (iPhones, Nokias etc), for just one fixed price. BLUEBERRY SOLUTIONThe BlueBerry solution, from Typex Group, can offer your business a complete end-to-end push email solution and more using a range of IBM Lotus software, installed and delivered by our highly skilled services team. As part of the package, we will help you to understand and plan for the many options available to your users., including how it can integrate with your telephony system.

BlueBerry Brochure.pdf

Conferencing

CONFERENCING

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A conferencing solution can help your business to improve collaboration between employees, customers and partners for increased productivity and faster decision making. Audio, Video or Web Conferencing can be available anytime, anywhere.Further business benefits include:- Significantly reduce costs and minimise carbon footprints by reducing the need for business travel and commuting to business premises- Work with dispersed colleagues or teams as if they are in the same room- Achieve a seamless, smooth integration into your existing IT investments- Boost efficiency and reduce training expenses with easy click-to-conference and drag-and-drop operations- Save time, avoid voicemail tag, and facilitate ad hoc conferencing with a presence capability - Simplifiy administration with a standardised platform and unified operationWe can supply a range of conferencing solutions and can help you to implement and integrate the most suitable solution for your organisation.

Lotus Web Conferencing Solution

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Instant Messaging

INSTANT MESSAGING & PRESENCE

Resources

- Are you under increasing pressure to reduce travel & communications expenses?- Are team communications becoming increasingly difficult because of mobile/home workers or geographically dispersed team members?- Is your organisation at risk because of uncontrolled/unauthorised use of the unsecured public IM networks?- Are formal processes and informal information requests taking too long?- Do you need instant access to people or expertise in your organisation and see if they are available?Companies today are facing these issues and many have solved them by implementing IBM Lotus Sametime Software across their organisation. We can help you to gain real business value by helping you to deploy Sametime and integrate it with other UC solutions to provide your workforce with a complete Unified Communications experience.

Lotus Sametime Info & Demos

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SUPPLY CHAIN

For most businesses, staying competitive means squeezing as much time and cost out of the supply chain as possible. When success depends on fast, accurate and seamless communications between you and your trading partners, or on business-critical initiatives such as just-in-time manufacturing and quick replenishment systems, EDI remains the most advantageous solution.There is no replacing the value that EDI solutions offer when a missing purchase order can bring your business to a standstill, or a misdirected shipment can keep products off the shelves. We partner with GXS, a global, leading provider of Business-to-Business (B2B) solutions that simplify and enhance business process integration and collaboration among trading partners. Typex can offer your business a wide range of supply chain management services that deliver reliability, accountability, control and security features necessary for mission-critical trading partner communications. We also provide secure connectivity solutions to ensure that your most trusted data is delivered to your partners quickly and securely.

NETWORKING

When converging to a Unified Communications environment, it is essential that you can rely on your network to support investments in business communications and applications, accessed both internally and over the Internet, and at the same time ensure a high level of security to protect them. Your network is such a business-critical resource, you need to ensure it can meet your business needs today and also support future growth.We can evaluate your existing data network and help you to plan and design a network that can handle your future UC requirements, such as IP Telephony, helping you to avoid unexpected costs and post-installation issues. We can also offer competitive rates on a wide range of high quality, low cost, network equipment.

SINGLE SIGN ON

SINGLE SIGN-ON

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Significantly reduce IT support costs by arming your users with just one password to access all of their business applications.One of the best ways to achieving a Windows-based, Single Sign-on environment is viaIBM's Enterprise Identity Mapping (EIM). Planning for and implementing this solution will open the door to many options to help you quickly and easily attain Single Sign-on for your workforce. Implementing a Single Sign-on solution will help you to:- Reduce helpdesk workload for password resets- Improve security - Increase user productivity - Reduce software licensing costsWe can help you plan for and implement EIM and understand all your options for then implementing a Single Sign-on environment. It takes only a few days to take a huge workload off you and your support desk and there are no associated software costs for EIM.Typex are internationally recognised as experts on Single Sign-on. Our Technical Director, John Taylor, speaks regularly on the subject and has been the author of two IBM Redbooks:- Windows-based Single Sign-on and the EIM Framework on the IBM eServer iSeries Server - Implementation and Practical Use of LDAP on the IBM eServer iSeries Server